Direct, one-on-one, and team messaging software has emerged as the primary means of small business communication with the ability to send and receive information, ideas, files, and more all in real-time. Messaging provides instant access to information email cannot.
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This new wave of digitally mandated corporate camaraderie is quickly burning some workers out, said Green, who has heard from dozens of employees feeling socially fatigued and unable to say no, lest they be painted as an outcast. One respondent told her they were overwhelmed with Slack social-support channels, Zoom call “fun” challenges and chain emails about quarantine tips and recipes, writing, “I have more meetings now than I ever had in the office, and this is while also juggling a full workload."